Privacy Policy

1     Introduction

1.1    General

Every individual who visits Libidex-Promo (hereinafter the "Website") or uses our services (hereinafter the "Customer") may share certain personal data. This data allows us to identify you as an individual, either directly or indirectly. You are identifiable when personal data can be linked to you as a natural person. We refer to both visitors and customers collectively as "You/Your".

Libidex-promo processes your personal data in compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable Indian laws. This Privacy Policy outlines how we handle your personal data, ensuring transparency and trust.

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Significant updates will be communicated clearly, and we encourage you to review this document periodically to stay informed.

1.2   What is Personal Data?

Personal data refers to any information that can identify you, either alone or in combination with other data. This includes obvious details like your name and contact information, as well as less obvious data such as IP addresses, browsing behavior, or online identifiers.

 

2     Contact Details

Our identification and contact information are available in the Contact section of this Website.

 

3     Which Personal Data is Processed, and How is it Used?

3.1    Information Processing

 

(*) We may retain your personal data longer if required to comply with legal obligations or to protect your vital interests or those of another individual.

3.2    Processors

A processor is an entity that processes personal data on our behalf. We may engage processors to deliver certain services, such as website hosting or analytics. When we do, we enter into written agreements to ensure your personal data is protected, and processors act strictly per our instructions.

We work with the following categories of processors:

• Companies engaged for digital marketing and advertising;
• Companies providing ICT support and hosting services;
• Companies managing administrative tools (e.g., CRM systems);
• Companies facilitating communication (e.g., website live chat);
• Companies conducting data analytics.

 

4     Sharing Your Personal Data with Third Parties

We may share your personal data with trusted partners listed on our Website to enable them to contact you with relevant wellness services or products. These partners act as independent data controllers and provide their own privacy policies upon contacting you.

We may also disclose your personal data to comply with legal obligations or to protect your vital interests or those of another individual.

 

5     International Transfer of Your Personal Data

Your personal data is stored and processed within India, ensuring compliance with Indian data protection laws. We do not transfer your data outside India unless explicitly stated and with appropriate safeguards in place.

 

6     Security of Your Personal Data

We implement robust technical and organizational measures to safeguard your personal data against loss, misuse, or unauthorized access, ensuring your trust in our wellness services.

 

7     Updates to This Policy

We may revise this Privacy Policy to align with legal changes or updates to our practices. A new version will be published on our Website, and we encourage you to review it periodically to stay informed about how we protect your data.

 

8     Your Rights

8.1    Commitment to Lawful and Secure Data Processing

Your personal data is processed for legitimate purposes, as outlined in Article 3, in a fair, relevant, and proportionate manner, and retained only for the specified periods.

8.2    Right to Access

Upon verifying your identity, you can request information about how your personal data is processed, including the purposes, categories of data, recipients, retention periods, and your rights.

8.3    Right to Rectification

You can request corrections to inaccurate or incomplete personal data by contacting us.

8.4    Right to Deletion

You may request the deletion of your personal data in cases such as:

• < Gaspar> Data is no longer needed for its original purpose;

• You withdraw consent, and no other legal basis exists;

• You object to processing, and no overriding legitimate grounds exist;

• Data was processed unlawfully;

• Deletion is required to comply with legal obligations.

Deleted data may remain temporarily stored for technical reasons but will not be visible or actively used.

8.5    Right to Restrict Processing

You can request restrictions on processing your personal data, for example, if you dispute its accuracy or while we verify your request for deletion.

8.6    Right to Object

You can object to processing your personal data for direct marketing. We will cease processing unless compelling legitimate reasons outweigh your objection.

8.7    Right to Data Portability

You can request your personal data in a structured, commonly used, and machine-readable format and, where feasible, have it transferred to another provider.

8.8    Right to Withdraw Consent

You can withdraw consent for processing your personal data at any time, such as for marketing communications, without affecting prior lawful processing.

8.9    Right to Lodge a Complaint

If you believe our processing violates Indian data protection laws, you can file a complaint with the appropriate regulatory authority in India or contact us at [email protected].

8.10  Right to Revoke Consent

Where consent is the basis for processing, you can revoke it at any time. This does not impact the lawfulness of processing before revocation.

 

9     Updating Your Personal Data

Please inform us if your personal data needs correction or updating by reaching out to [email protected].